I backed up my data last night and now I am trying to archive my payroll data. The first message I get is that the program is backing up my company. My back ups take hours. How can I keep the payroll archive process from backing up my data again?
I backed up my data last night and now I am trying to archive my payroll data. The first message I get is that the program is backing up my company. My back ups take hours. How can I keep the payroll archive process from backing up my data again?
I had the same issue where it took a long time to backup / archive / backup new.
I believe they want to make it idiot proof since they would get the calls / I was patient and the entire process went excellent.
Previously never worked with such and easy year end system.
If you don't mind my asking - how many payroll records did you archive and how many hours did it take? We have two companies. The one with 448 records took 8 hours start to finish. Our other company is much, much larger. We're concerned about how long it will take.
I had around 2,000 records and it took 1 hour. I can certainly see your frustration. I have been having Microsoft Server Software issues, it's getting hammered with Microsoft processes running using 100% CPU which kills Sage performance. My IT guy had to load a special software to determine which processes were the culprit and try to kill them since we push our MS upgrades out by another means. I wonder if you have other things going on with server performance not related to Sage but impacting processing speed? Good luck
I had around 2,000 records and it took 1 hour. I can certainly see your frustration. I have been having Microsoft Server Software issues, it's getting hammered with Microsoft processes running using 100% CPU which kills Sage performance. My IT guy had to load a special software to determine which processes were the culprit and try to kill them since we push our MS upgrades out by another means. I wonder if you have other things going on with server performance not related to Sage but impacting processing speed? Good luck
(in reference to Judy's post) It actually takes about 3-4 hours each company and the DB backup file is anywhere from 25-30GB for each company even though the DB is only at most 2GB with the smallest company at 200MB. What version of SQL are you using Ken? Express or full?
*Community Hub is the new name for Sage City