Canadian Payroll tax update and 2017.5 product available

This notice is sent as a benefit of your Sage Business Care plan to let you know that the following updates are available for Sage 300:
  • Canadian Payroll Tax Update January 1 2018 (7.3D) for Sage 300 2018 and 2017
  • Canadian Payroll Tax Update January 1 2018 (7.2H) for Sage 300 2016
  • Sage 300 2017.5

Note: If you are not the person who installs Sage 300 software, please forward this email to the appropriate person.

If you have downloaded and installed the Payroll Tax Update prior to receiving this notice the T4 forms will only print 1 copy instead of 2 for your employees. This has been addressed with a hotfix found in Knowledgebase article 88207

For more information about the payroll tax updates, see Sage 300 Canadian Payroll January 1, 2017 Release Notes.

For more information about Sage 300 2017.5, see the Sage 300 2017.5 release notes.

Important Information

Before installing these updates, please note:

  • In accordance with our support policy, Sage is supporting only Sage 300 2018, 2017, and 2016. If you use Sage 300 2014 or earlier, we encourage you to contact your Sage business partner to upgrade to a supported version of the software.
  • To process payroll and perform year-end payroll tasks for 2017, you should have the most current product update installed for a supported version of Sage 300: Sage 300 2018 Product Update 1, Sage 300 2017 Product Update 5, or Sage 300 2016 Product Update 4. For the latest product updates, see Sage 300 Product Updates Downloads

Payroll Tax Update Download instructions

To upgrade, contact your Sage business partner or download the product update from the Sage Knowledgebase:

  1. Click the link below for the product you want to install: 
    Download Sage 300 2018/2017 Payroll Tax Update 
    Download Sage 300 2016 Payroll Tax Update 
  2. If you are prompted to log on, enter your Customer Portal username and password and then click Log on.

Sage 300 2017.5 Download Instructions

To upgrade, contact your Sage business partner or download the product update from the Sage Knowledgebase:

  1. Click the following link to access the download article: 
    Sage 300 Product Updates Downloads
  2. If you are prompted to log on, enter your Customer Portal username and password and then click Log on.

Important: Before installing this update, consult with your business partner or Sage to ensure that the update is compatible with customizations, integrated third-party applications, and other configuration options. If you install this update independently, you assume responsibility for any impact to your system.

For detailed information about installing the software, see the Sage 300 2017 Upgrade Guide.

  • We have had bad experiences with installing the latest product updates as soon as they become available. So, if possible we would like to wait a few weeks to install the product update to allow any issues to be worked out. Is it required to have 2017 Product Update 5 installed for the payroll tax update to work?