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Oscar Gonzalez

Upgrade from Sage 300 ERP 2012 to Sage 300 2018 - Users Complain is Slow

SOLVED
Posted By

Hi,

Last week we upgrade to Sage 300 2018 without an issue. Very straightforward process.

Customer buy and virtualize a new server for this new Sage application with huge resources and SQL Server/Windows Server 2016.

Users are telling since upgrade system is slow. More slow that previous version in other server without those resources. Its networke it is the same with

structured cabling - 10/1000 Gbps CISCO 2960. All Programs at server and each PC with at least 8 MB RAM.

Any experiencing also slow performance with Sage 300 2018 and any suggestion what we can check?

They test some procesess users are telling are slow directly and tell us also are slow so I think we need to check first there at server not networking so....

Thanks any idea
Parents
  • +1
    verified answer

    Sage just put out a hotfix for 2018 performance issues last week. KB 89045

  • 0 in reply to NLCFMatt

    I did finally testing myself. Running Sage directly from Server runs very well....open screen quicky, finder, reports, etc...Not a problem. Performance is slow from PC clients, even with Login......and every screen.....finder runs quiclky but once you select and puts info at screen it runs slow, for example, populate PO Receipt screen with OC....reports run well.....DEP from client take 10 mins !!! From server just seconds.....so I think Hotfix will help but as they use Norming AM and Orchid's Process Scheduler I first need to check with them that not a problem witha that fix and its add-ons.

Reply
  • 0 in reply to NLCFMatt

    I did finally testing myself. Running Sage directly from Server runs very well....open screen quicky, finder, reports, etc...Not a problem. Performance is slow from PC clients, even with Login......and every screen.....finder runs quiclky but once you select and puts info at screen it runs slow, for example, populate PO Receipt screen with OC....reports run well.....DEP from client take 10 mins !!! From server just seconds.....so I think Hotfix will help but as they use Norming AM and Orchid's Process Scheduler I first need to check with them that not a problem witha that fix and its add-ons.

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