Sage 2019 and Windows 8

Question

I was going over the system requirements for Sage 2019 and notice that they mention compatibility with Windows 7 and Windows 10....but no mention of Windows 8. Will Windows 8 still be supported?

Erzsi_I · Accepted Answer

Hello Abenaki Ottawa , Thanks for reaching out! Ran this by the senior reps on the Sage 300 ERP support team who advised that if the system requirements have not listed Windows 8 (note the end of mainstream support date below*) as supported, then it has not been tested and therefore is not supported by the support teams at Sage (bugs and issues will need to be troubleshooted by external support ). is correct in advising that this doesn't mean it won't work. Generally, Sage tests on and fully supports operating systems that Microsoft has mainstream support for. To ensure secure software and systems we recommend upgrading to the latest operating systems. For software security, we also rely on the coding / SDK which is only updated on supported operating systems. Note this Windows end of Life page with the details:

Client operating systems 
 End of mainstream support 
 End of extended support

Windows 8.1 
 January 9, 2018 
 January 10, 2023

Windows 7, service pack 1* 
 January 13, 2015 
 January 14, 2020

* Support for Windows 7 RTM without service packs ended on April 9, 2013. Be sure to install Windows 7 Service Pack 1 to continue to receive support and updates. 
 Prior versions of Windows, including Windows 7 and Windows 8.1, have limited support when running on new processors and chipsets from manufacturers like Intel, AMD, NVidia, and Qualcomm. For more information, see the Microsoft Lifecycle FAQ . A device may not be able to run prior versions of Windows if the device hardware is incompatible, lacks current drivers, or is otherwise outside the original equipment manufacturer&rsquo;s (OEM) support period.

Erzsi_I · Answer

Hello , I'm still waiting on details from our Sage 300 ERP R&D team to clarify why Windows 7 SP1 is listed but Windows 8 is not. Both operating systems are now on extended support (beyond mainstream support) but we're not turning away support requests for them. We'll try every trick we know to help. If we were to suggest that an organization upgrade their systems (thinking back to XP), then we would give ample notice to communicate the phase out. For detailed information about installing the software, see the Sage 300 2019 Upgrade Guide . I found one reference to Windows 8 on page 6 which suggests that Web Screens work on the OS.

Sage 300

Sage 2019 and Windows 8

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