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Jurgen Potgieter

Sage 300 on RDP Server

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Environment is installation of Sage 300 v2019 on a new server for a client, the new server has 3 VM's, an App Svr on which Sage 300 is installed, a VM for SQL, and another to act as a RDP server for remote users. In years gone by it has always been the practice to simply perform a W/S Installation on the RDP server, but lately I have heard/seen it recommended to install the full set of programs on the RDP server as well. I would appreciate other consultants sharing their views, experiences and recommendations with me.

Thx & rgds,

Jurgen

Parents
  • +1
    verified answer

    Hi Jurgen,

    You are correct that it was standard practice to carry out W/S installation on the RDP,  As you know it's OK to do a full install too.  However, as of February 2019 Sage updated the Compatibility guide to include the following:

    "The full Sage 300 System Manager and programs need to be installed on the Citrix/Terminal Servers"

    This was inserted as a result of a support ticket with me where Sage Intelligence wouldn't work consistently.  Although Sage pretended it had always been there!

Reply
  • +1
    verified answer

    Hi Jurgen,

    You are correct that it was standard practice to carry out W/S installation on the RDP,  As you know it's OK to do a full install too.  However, as of February 2019 Sage updated the Compatibility guide to include the following:

    "The full Sage 300 System Manager and programs need to be installed on the Citrix/Terminal Servers"

    This was inserted as a result of a support ticket with me where Sage Intelligence wouldn't work consistently.  Although Sage pretended it had always been there!

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