First print the posting journal error report.  Then, anything remaining in the error batch can be deleted if you don't want to fix them.  To fix the credit note, do an opposite debit note.

thank you. however, i cannot print the posting journal error because remember that on the A/R it says Error Batch and therefore is not post it. So, how can i run the report?

also, if i fix the credit note by doing a debit note, does that fix the error on the batch in a/r and then i can post it?

thanks

Run A/R Transaction Reports, Posting Errors.  The debit does not fix the error batch, because the error batch is not posted yet.

when i ran the report, this is what i get

312 256 1 Document 600070569 for customer RBOSHIL is already fully paid/applied.
313 295 1 Document 600070569 for customer RBOSHIL is already fully paid/applied.

I assume, this shows me what is wrong when i want to post the batch. So, now what's the next step?

thanks

when i ran the report, this is what i get

312 256 1 Document 600070569 for customer RBOSHIL is already fully paid/applied.
313 295 1 Document 600070569 for customer RBOSHIL is already fully paid/applied.

I assume, this shows me what is wrong when i want to post the batch. So, now what's the next step?

thanks

Delete the error batch

how? the whole error batch has many entries?

delete the whole batch on A/R Receipt Batch List? and enter all the transactions all over again?

If they all have errors like that, then you can't post them, they're fully paid.  Delete it.