Sage 300 UI container is not responding

Posted By Ace2 over 2 years ago

Hello,

We have a user that is constantly receiving this message and forces him to close Sage entirely and log back in. A registry fix has been ran to no avail.

Any suggestions? Ty.

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Ace2 over 2 years ago in reply to Jay Converse Acumen +1

Hi, we finally found the issue. It was a Crystal dll conflict with another application. Thanks for your help.

Jay Converse Acumen over 2 years ago

One user only? Get a new PC.
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Ace2 over 2 years ago in reply to Jay Converse Acumen

Ty. Where can we get information on the minimum requirements for the new PC?
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Jay Converse Acumen over 2 years ago in reply to Ace2

Get one as good as the other users who aren't having that problem.
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Vega over 2 years ago

Uninstall and reinstall the desktop. Run as administrator
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Ace2 over 2 years ago in reply to Jay Converse Acumen

We checked on this and the computer has the same specs as the other ones. We also checked the compatibility guide and we are within the recommendations.
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Ace2 over 2 years ago in reply to Vega

Ty. Doing this but still same problem.
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Jay Converse Acumen over 2 years ago in reply to Ace2

If it has the same specs, then either the OS needs to be installed, or that PC has a lousy network connection.
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Ace2 over 2 years ago in reply to Jay Converse Acumen

Hi, we finally found the issue. It was a Crystal dll conflict with another application. Thanks for your help.
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Sage 300

Sage 300 UI container is not responding

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