Notice of Maintenance on October 9th. Click here for further details.

  • Vault and Store changes

    When making changes to a production system such as updating SQL passwords, changing SQL servers, or using a different SQL account, how do we get to the edit screen for the Vault and Store databases configurations? Alternatively, is there a way to make…
  • Sage 300 - Database is locked

    Hi I installed Sage 300 ERP software on a client machine. The installation is complete and successful. But when I run the sage software, this error message "Database is locked". The client is a windows 10 64 bit. I need your help ? THANKS
  • Sage 300 Database on Azure SQL

    Hi everyone. I'm hoping someone here can answer this, rather than having to jump into the support gauntlet. I work for an IT firm and a client of ours is presently running Sage 300 on a server VM, connecting to an MS SQL database on another VM, which…
  • Any issue with other app databases in same instance as Sage?

    A customer has a third party quoting and bidding software running with SQL Express. They want to move it into the same instance in standard SQL as Sage300 to allow more memory availability. Any issue with this or would a separate instance in standard…
  • Query for Logged In Users?

    One of our users runs a script in the evening to modify data. Once in awhile, they will receive an error that data is locked by user. I know that we can kick users by going into Help > Current Users, but I was wondering if there is a table containing…
  • How Can I check or clarify SQL server is runtime edition version ?

    Hi, Everyone How Can I check or clarify SQL server is runtime edition version. Please help me. Thank you so much
  • Connection errors multiple times a day

    Hello, I have a client who keeps getting connection errors multiple times a day on multiple workstations. They only get these on workstations (not on the terminal server). The terminal server, app server and SQL server are all VMs on a host. They…
  • Where in the AOM can I find flag for "fiscal period" locked or unlocked?

    I have a challenge...can someone familiar with the Sage 300 database tables give me some advice? I would like to query the database to find out if a certain document date correponds with a fiscal period that is currently locked for Accounts Payable…
  • Sage 300 2018 running with SQL Server 2012 - It is now certified to run on SQL Server 2012 SP4 ?

    Hi, A customer running Sage 300 2018 in an 2012 platform is asking me if it is certified to run with SQL Server 2012 SP4....any idea? Thanks
  • Sage 300 - sql query for recalculating AP Balances - reconciling to GL

    Hi, I am trying to determine why my GL and AP control accounts dont balance. Yes, I know I can isolate GL only transactions from my control account, but I would like to build a more robust answer. To this end, I would like to build a query in sql…