PC OS?  Outlook version?  Sage version? 

Hi there,

The old environment worked which was Windows V7, Office V2013, Sage V2014.

They had a few workstations upgrade to Windows V10, Office V2016, and still Sage V2014.  At that time we started having the issue with Outlook and Word freezing.

We just completed an ugprade for Sage 300 from V2014 to V2018 hoping their may be some change, but there was not.

So current issue is with Windows V10, Office V2016 and Sage V2018

Hi Connie,

One of my clients has the exact specs but has no issue with running as separate.  We have not done anything special at the workstation.  they do have local admin privileges on the workstation.  What happens if you launch Sage with "Run as Administrator?"

I'll have them try the "run as administrator" to see what happens.

Be careful, once one program is set to run as admin, all the others need to be, too, or you'll get side effects.

One quick question, are you running as separate from the Print Financials icon or INSIDE the Statement Designer?   My client is running inside the statement designer so that it creates ONE excel document with a tab for each department.   I think this scenario takes more system resources than from the Print Financials icon.

I think they are using "Print Financials."