FR stops working: error in running connectcomaddin in macro, Sage 300 2020 pU2, Office 2016

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We tested this feature a couple of weeks ago (financial reports) and it worked fine, we could run all financial reports. Now, after we went live, it stops working with the "Error in running connectcomaddin" in macro.

I got it to work 2 days ago and today, the workstation that was working Friday stopped working and gave the same error. 

The steps I took to get it to work

1.) Repair Office

2.) Remove and reinstall Sage 300

3.) Run Sage 300 as admin 

4.) go into Statement designer. If it works, go into the financial reports.

This allowed the financial reports to work Friday, but today, they are broken again. 

It stopped working again with it stops working with the "Error in running connectcomaddin" in macro.

Going into Statement Designer (which was advised in another post in order to load the Excel macros) gives a message "Error 462 remote server does not exist"

So, any thoughts on this?