1099 no records found

Client upgraded to v2023, latest updates. Do not have Aatrix Hot Fix installed, will do tomorrow. In Client 1099 inquiry, 1099 vendors and amounts come up and report can be printed with details. Cannot print or process 1099's using Aatrix - or without Aatrix ,  get a "no records found" message immediately. Any ideas? Tech support was struggling with this today. Two clients need to be able to print 1099's tomorrow.