Gl Financial Reporter Statement Designer often gives an error on starting

Accpac 5.5A, workstation install

Vista

Office 2007

when I start the Statement Designer, I get this Excel error:

Microsoft Visual Basic

'Run-time error '-2147467259 (80004005)':

Method 'OnAction' of object '_CommandBarButton' failed

I click the button "End".

Then I get two AccPac errors reported:

1.  Error cmdStart: Error on running InstalledAddinAndXLStart in xla macro.

2 Error Problem uis found in funning Financial Reporter Addin