O/E Periodic Processing?  Don't you mean I/C Day End?

IC Periodic Processing, Day End Processing

Hello,

I tried what you said above and below, to run I/C day end processing. It processed many transactions (shipments, etc) but I still found nothing in the A/R module nor in the GL and I get the same error message when I try to re-run periodic processing in O/E:

If the transactions don't go through AR, how is my revenue going to be affected in the GL?

Thanks for your help.

Krystel

This thread makes no sense.  How have you been running your system for the last year?  Or is it a new install?

This is a new function we installed. The interface gave me some trouble that we finally resolved.

The data is now inputted through a POS which dumps the sales and payment data directly in Accpac.

I was confused for a while because I could not find the invoices for the invoice numbers that were associated with the payments I was finding in the Receipts interfaced into my system.

I called support and they said it's because I needed to run the day end processing on the O/E module for them to appear in the AR module. I did that but it did not generate the AR batch I understood it would generate. I've been trying to call support for 2 days: I am put on hold for a very long time, close to 20-30 mins and then it hangs up.. Am I making more sense? I know there is a lot to this story :)

Thanks again,

Krystel

Call the POS vendor, it's not installed correctly.

Which POS?

Orion.

Do you know it?

I have it for pharmacies.

Krystel

No I don't care for Orion.

If the invoices are in OE then they will be sent to AR by IC day end processing. You must be overlooking something very obvious, like invoices going into an existing batch or something.

I had this issue last year. It a long process...It something to do with the OEOPT TABLE. You have to replace a good copy of the OEOPT TABLE. I managed to resolve by ;-

1. Change the ICOPT table --> <TRANSUM> to a higher number.

2. Replace OEOPT table,

3. Compare the old OEOPT TABLE and the newly replace OEOPT TABLE and make the changes the same as the old OEOPT TABLE in the new OEOPT Table except  that I change the NEXTTOUNIQ,NEXTCUNIQ, BROWNUM figure to a higher figure different from the old OEOPT table.

Hope that helps.

Did you have the "Through Day End Processing Box" checked?  Had you run Day End Processing?

Allow me to clarify this. There is no direct relationship between ICOPT.TRANSNUM and OEOPT.BROWSENUM. For this issue, the focus should be on the value of OEOPT.BROWSENUM.

These are the steps you can try:

1. Do a full backup of the database either via Dbdump or SQL Backup.

2. Open OEOPT table and set the value of BROWSENUM to zero.

3. Run day end processing and the invoices should show up in AR Invoice.

BROWSENUM stores the last invoice processed by day end. Resetting BROWSENUM to zero essentially tells day end processing to scan for unprocessed OE invoices from top to bottom. That way any invoices missed (for some reason) will be processed.

I hope this helps.

krkanzki , I got word from Ingrid that this worked. If you have a moment, please click Yes to confirm the suggestion answered the question.

Thank you everyone who took the time to help our team. We are happy to say that this has worked!

Krystel