Found it. Reverse Transactions in Bank Services

If the payment batch isn't posted, you cancel it. Otherwise void the check.

It was already posted and it almost made it into an envelop. We just don't have to do too many of them so I didn't remember to look in Bank Services. By the way, we had another invoice that is locked up in the system and we can see it but it was voided. Challenge is this time it did not release the receipts that it used to create the invoice. What step did we miss this time?

AR invoice? You're supposed to reverse the receipts, then do the credit.

OK. You know me, always in new territory. I am laughing and I'll try that tomorrow.