A customer wants to hide the "comment" field in the GL data container permanently.  They have clicked it to hide it, and it stays hidden during that session.  However, when they go in to a new batch, the comment field re-appears.  This happens regardless of the 'normal/quick' setting (which I thought might be the trigger).  I get the same result on my own system.

Is there a setting or step that we're overlooking - or is it just not possible to suppress that field?

This is Sage 300 v 2014, btw.