Sage 300 resource errors

Hi,

I have a customer with an installation of Sage 300 PU3 running in a client/server configuration.   When using the Order Entry module, users are receiving the following errors, sometimes many times a day which cause the application to close.  The users are then able to log back in and continue working but this is very inconvenient for them.  There are only 3-4 users using this module at any one time.

Insufficient memory.  Cannot start object

Localized resources aren't available

The server has 12GB RAM installed and rarely uses more than 5GB.  The workstations have 8GB RAM installed and use only a fraction of that.  Can anyone give me any pointers as to what these errors might be referring to as the hardware is all well within the system requirements.

 

Server specification

Windows Server 2012R2

Windows SQL 2012

Xeon E5-2420

12GB

2x SSD (Raid 1)

 

Workstation specification

Windows 10 Professional

i7-6700

8GB

SSD

Thank you for any assistance