Customer Type has lost "Base" and gained "Insert optional Field"

Sage 300 V2014 PU3

Client was creating and copying Price lists.

We now find that the Customer Type on the Customer Record > Invoice Tab has

- no longer has the "Base" option

- still has options A B C D E

- has a new option at the bottom called "Insert optional field"

Now when doing a sales order all the settings are one out as it now takes A as Base, B as A, etc.

WHAT could have caused this and how do we get it back to how it should be.

Parents Reply
  • 0 in reply to Jay Converse Acumen
    Thanks Jay:
    1) I did the repair option on the whole system with the install of V2014 again.
    2) Re installed PU3 (which is where they were)
    3) Ran Regacc
    4) system now works again
    Question:
    The client is now demanding to know what caused this so it does not happen again (Any Ideas ???????)
    In all my many years with many clients I have never seen this before !!!!!
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