I have a customer invoice that has had a credit note applied to it before the a/r batch was posted.  This has resulted in the invoice total at $0.  (The credit note was for the full amount of the invoice).

The customer actually paid the full value with a credit card and then later was credited back to the credit card.

I am trying to reconcile my bank statement, and this batch is showing as not posted.  I need the actual original value in there to reconcile.

I did an adjustment to the batch line to add a credit of the amount of the invoice, but it still won't post the zero dollar invoice.

Any help would be appreciated.  I am fairly new to this.

Thank you!