sage 300 2018 workstation : can not access to the database

I have installed the sage 300 2018 workstation in window 10 64-bit  and get the error message said that cannot access the database.

And then checking the ODBC 32-bit find that the SQL server  has error " SQL server network interfaces:  Error Locating Server/ interface specified [XFFFFFFFF]."  How can I solve? Thanks