AR invoice entry

Posted By notaccpacguru over 5 years ago

Hi Team

A client of ours raised some invoices from order entry against some customers. All those invoices came and set in AR Invoice Batch list, the batch list got posted and those invoices were ready for receipt entry

Issue: the user did the receipt entry, but instead of applying it against each document the user did misc. receipt and did not select any customer. GL and Bank Rec was all done and there were no issues

but now those invoices are all still open against those customers.

does anyone know how to correct this, that is to show that for those invoices, receipt has already been done and it is no longer outstanding against those customers.

Thanks

AKN

Derek Vink over 5 years ago

Moving this post to the Sage 300 Support Group.

Thanks,
Derek
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Core Four over 1 year ago

I have a question,

I have voided an AR Invoice, but still shows on the Aging Report, how cani delete the invoice,

It does not show on all invoices/filter/etc. in the adjustement window
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Rpowers over 1 year ago

From our experience in A/R, you cannot make changes to a miscellaneous cash receipt. You will have to put in another deposit in A/R to clear those invoices, and an offsetting entry in Cash Management to offset the "dummy" deposit. I have often wondered why Sage cannot make those Deposits editable. Would save a lot of frustration. You can only delete a specific deposit if it has been applied against a customer. Crazy to me.
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AR invoice entry

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