Sage 300

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Unable to load dumped files from an older version

Posted By Egbal over 3 years ago

I installed Sage 300-2019. I could not load my dumped files from sage 300- 2017. I received the following error: The company you are trying to open uses a later version of Sage 300 than its related system database uses. You must restore your system data from a compatible backup. Is there another solution for this?

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Jay Converse Acumen over 3 years ago in reply to Erzsi_I +1

The system database and its connected company database must be at the same version level. In other words, if the company is 2017 but its system is 2019, it won't open.

0 Erzsi_I over 3 years ago

Hi Egbal,

Thanks for reaching out. Did you ever find a resolution to this issue? If you are still looking for guidance, please let us know and we can try to point you in the right direction or suggest some resources or next steps.

Warm Regards,
Erzsi
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0 Jay Converse Acumen over 3 years ago in reply to Erzsi_I

The system database and its connected company database must be at the same version level. In other words, if the company is 2017 but its system is 2019, it won't open.
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Sage 300

Unable to load dumped files from an older version

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