"Error occurred when activating Sage 300 Data Source." in our "GL ONLY" companies

SOLVED

Sage 300 2020 PU3. Local installs (C:\Sage300 folder). Recently upgraded from 2018 PU6.

Everything appeared to have gone fine except now, in specific companies (5 out of 36), when trying to open a G/L Journal Entry from the G/L Batch List we get a series of errors:

Description: Write down the message, error and source codes. Exit Sage 300 and Windows. Restart and retry the operation.
Code: 3.5531.0
Source:  09:09:00 - SvrView: GL0006

Description: Write down the message, error and source codes. Exit Sage 300 and Windows. Restart and retry the operation.
Code: 3.5007.0
Source:  09:09:00 - SvrView: GL0006

Description: Write down the message, error and source codes. Exit Sage 300 and Windows. Restart and retry the operation.
Code: 1.2136
Source:  09:09:00 - DS.dsGLJEH

Description: Error occurred when activating Sage 300 Data Source.
Code: 1.399
Source:  09:09:00 - DS.dsGLJEH

Description: Error occurred when activating Sage 300 Data Source.
Code: 1.399
Source:  09:09:00 - DS.dsGLBCTL

This is ONLY happening on companies that are GL only companies (Consolidation/Elimination). The "regular" companies have the same process working fine.

I've confirmed Data Activation for the affected companies and they APPEAR to have the same modules activated as prior to the upgrade.

I've ran as Administrator, re-registered the DLLs (RegAcc.exe as Administrator). Repaired install.

Any other ideas?

Parents Reply
  • Thanks for the reply. G/L Consolidated was installed and still actively used. Inter-Company Transaction was never purposely installed and for sure never activated, to the best of my knowledge.

    Further review indicates the companies in question, back on ver 6.2 (2014?) had Bank Services and Tax Services activated but has since not been used and not updated. (Reviewing CSAPP)

    Speculating update is sensitive to that.

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