Do you have the correct rights for the shared data directory? Can you read and  write to it

Thank you for your patience.  I have confirmed directory permissions are ok.  I have confirmed the database connection is ok.  When i start sage 2022 i get the login to company screen.  I put in the user and pass and it says connecting to database in the bottom left and then the program just disappears.   I even tried deleting and recreating the company in Database Setup and that works fine.

Any ideas?

1. Make sure you don't have references to the old Sage version in your PATH.

2. Uninstall Sage.  Rename the RUNTIME folder.  Reinstall to ensure RUNTIME is fresh.

1. Make sure you don't have references to the old Sage version in your PATH.

2. Uninstall Sage.  Rename the RUNTIME folder.  Reinstall to ensure RUNTIME is fresh.

So, instead of upgrading (leaving the existing 2020 program)  I should uninstall everything, rename the runtime folder, install sage 2022, run sage the first time as Admin to create the database connection, then run sage as  normal user.

Still no luck with just removing the runtime and DSN's.  Again the only thing that seems to work is to reload the sample data.  So basically I would have to export ALL databases before the upgrade and then use the Sage Loader to load them back in when I am done.

Is this normal?  Shouldn't I be able to just upload the sage software and run it?

No, it's not normal.  I haven't dumped and loaded for an upgrade in many years.

Hi did you manage to fix this? Because i just had the same issue. i uninstalled , cleaned the registry and renamed the old folder then reinstalled on a new folder