Hi Dana B. Stidsen,

Thanks for reaching out to ask about this! I've reached out to the Sage 300 sales team to see if we have an updated brochure. Will update you with any news from the team on this.

The Gold plan's definition should still be that it is: The most comprehensive Sage 300 ERP support plan; recommended for businesses that desire unlimited support at the highest priority because Sage 300 ERP is considered a mission-critical application.

It includes: All the benefits of the Silver plan, plus:

• Unlimited number of support cases.
• Front-of-the-line access to a phone analyst.
• Extended support hours.
• Upgrade planning assistance
• Unlimited Anytime Learning courses.
• Payroll tax updates at no extra charge.

Warm Regards, 
Erzsi

What does SIA stand for or mean?  

Also, what's the difference between SIA Basics Gold and Sage 300c Gold Subscription?

Dana

SIA= Sage Inventory Advisor / Add-on module for inventory management/supply chain features by NetStock 

Thanks for the info