Hi,

We are sending our payments to our suppliers with the EFT transfer with RBC Express. All of our suppliers are saying that it is not written the name of our company on their bank statement. It is written Banque Pay/Pay. We talked with RBC and they are saying that there is a field in the EFT file that is telling the name of our company. So, because the name it is not written correctly, there is a problem with our EFT file and we need to correct that.

How can we change the name of our company so our suppliers will see on their bank statements that the the deposit was paid by us and not by Banque Pay/Pay?

Thanks!