Greetings all!

I only have 1 user that is having this problem. When he attempts to view comments on a Purchase Order, Sage crashes. We then get these two problem signatures.

Problem signature:

  Problem Event Name:                        InPageError

  Error Status Code:                               c000020c

  Faulting Media Type:                         00000000

  OS Version:                                          6.1.7601.2.1.0.256.48

  Locale ID:                                             1033

  Additional Information 1:                  667d

  Additional Information 2:                  667d5121bd711cb9e57c5d424e4ff096

  Additional Information 3:                  79eb

  Additional Information 4:                  79eb19666e80d564b9691b52f243e375

Problem signature:

  Problem Event Name:                        APPCRASH

  Application Name:                             A4WCONTAINERXP.EXE

  Application Version:                           6.1.0.0

  Application Timestamp:                     503da4ab

  Fault Module Name:                          MSVBVM60.DLL

  Fault Module Version:                        6.0.98.15

  Fault Module Timestamp:                  4a5bda6c

  Exception Code:                                  c0000005

  Exception Offset:                                0002076f

  OS Version:                                          6.1.7601.2.1.0.256.48

  Locale ID:                                             1033

  Additional Information 1:                  2422

  Additional Information 2:                  24223fe3a3d566cc4dfc740e5c25b319

  Additional Information 3:                  9ca4

  Additional Information 4:                  9ca43c6cfa8879902ddbd617e1243dbb

I have confirmed that this is the case for multiple POs and that other users are able to view comments on the same ones on other machines, meaning the issue is with his client. Windows 7, 64x environment. Any thoughts?

Thanks in advance!

JC