sage 300 2012 client seems frozen in Vista after click "New" at A/P invoice batch list

Posted By craigliu over 9 years ago

I just installed a Sage 300 2012 client in a Vista computer. In the A/P invoice batch list window of Accounts payable's A/P transactions, after we click button "New", or "open", it'll popup a small windows "Sage 300 ERP" to display progress. This small window runs always, cannot be closed. And we have to use "Task Manager" to end the task. I have tried run "regacc.exe", "sigverif.exe" and change settings for IE's activeX. But can not solve the problem. I have installed Sage 300 ERP clients in other win 7 and Vista before, these clients are all working well. Please help me to trouble shoot this problem. Any reply is welcome. Thanks.

0 Ettienne Schwagele over 9 years ago

Vista? That must be the worst o/s that M$ produced, or maybe ME was. Anyway consider Win7 as an upgrade. For Vista (and Win7 & 8) disable UAC, do not install in the default folder (C:\Progam Files(32)\blah blah), run REGACC.EXE As Administrator (right click the exe and select Run As Administrator). Also temporarily disable AV to see if that is the problem. BTW AV is responsible for many problems if it is not disabled BEFORE installing Sage 300.
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0 craigliu over 9 years ago in reply to Ettienne Schwagele

Thank Ettienne Schwagele. I have just tried again that turn off UAC, run "regacc.exe" as an administrator. I don't turn-off AV. No luck.

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0 Jay Converse Acumen over 9 years ago in reply to craigliu

Don't use Vista.
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0 craigliu over 9 years ago in reply to Jay Converse Acumen

The issue disappeared after I uninstall it then re-install it.
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sage 300 2012 client seems frozen in Vista after click "New" at A/P invoice batch list

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