credit notes

I  am using Sage 300 ERP 2014.  When I process a customer credit note in OE, the item quantity is correctly put back into inventory control, but the associated item cost is not.  Do I have a setup problem somewhere?  Recently upgraded from accpac 5.4.

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  • 0 in reply to Jay Converse Acumen

    Costing method is FIFO.  There is a standard cost for this item, but no recent cost and therefore no average cost.  In old system we were using standard, but we wanted to switch to FIFO in new system.  I am seeing many items now where we brought over a standard cost but nothing else, usually in a case where there was 0 qty on hand at conversion date.  Which cost is system looking to when an item is returned via credit note?

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