Random Activation Invalid Error Message

Hi

Using v60, SQL v12, 70 users, vm for programs

Rarely and randomly a user will start Accpac and receive a message stating that the license is improper and send them to a sage website for pirates.  They close the web site and click to open the Accpac data base and go to work with no further messages.  I've searched but not found any solution.  We're not out of licenses, after the initial hiccup the program performs normally.  Problem cannot be reproduced on demand.

Does anyone have a solution or an idea of what we might be doing wrong?

TIA

Bill