Portal does not Work in Sage 300 2016

Sage 300 2016 is installed locally in Windows 7. When trying to open any Sage 300 screen in Portal the following error is shown: “An unexpected error occurred when trying to open.” The solution suggested here does not work:

http://support.sagerepair.com/error-an-unexpected-error-occurred-when-trying-to-open-occurs-when-selecting-sage-300-erp-desktop-icons-in-the-sage-300-erp-portal/

Any idea?