One of our clients using Sage 300 2014 through RemoteApp on Windows Server 2012 has been experiencing occasional session freezes. It happens to several different users (the ones who work in Accpac the most), but not everyone.  It most often (but not always) happens when the Print button is clicked to print a Crystal form or report. The client has two locations. This happens at both locations, but at one, they tell us that if they wait a few minutes, they can resume work. At the other location, where freezes occur more often, someone with the Admin password (usually me) has to force the user's Accpac session to close, using that function in the Current Users screen. The client has two beefy servers, one dedicated to SQL Server, the other dedicated to Sage 300, both hosted at Rackspace. We have other clients with the same setup (but not at Rackspace) who have no such issues. We have so far not been able to pin this down. Any ideas?  Thanks.