Our company processes customer supplied product using various specific methods. Each of the different processes have their own Item Code to specify the type of work as well as providing the customer specific pricing for a process.
Example: PROC001, PROC002, PROC003, etc.
Our customers more often than not, have multiple specific part numbers that are shipped to us for processing and they require their part numbers be on their Order Confirmations, Invoices, and Packing Slips.
Example: PROC001 will process PART01, PART 02, PART03, etc.
When entering an order, we are required to do double entry to get their part numbers in both the Comments and Instructions sections. Some of the information required even takes multiple comment/instruction lines, which leads to a lot of data entry and the possibility of typos.
Is there any good way to have this information already programmed into Sage 300 ERP to avoid this amount of manual entry? The Item Code will always match up to a customer's part number, which I would hope helps the situation.