I am a new user and I know I can't void a credit memo posted. So how do I correct a credit memo entered and posted to the wrong return? I need that return to show as not credited yet.
Thanks!
Do a debit note against the credit note.
Will that open the return back up?
A PO return? Maybe, give it a shot and find out.
Nope, there must be another way. When I try to enter a debit note it wants an invoice number. I need to find a way to unapply the credit note to the return so the return is open again.
Are you in PO or AP?
PO, figured that would be the only way to open the return.
There is no "undo" for this. Do a new receipt and a new return.
So I would need to do a debit note under the A/P to offset the credit, then a new receipt and a new return. Will it let me do a receipt against the original PO?
No. Just do a receipt without the PO.
Thanks!
Sooo, I don't see a place to do a debit note under A/P, so do I just do it under the P/O? If I do a debit note in the P/O, how does that effect inventory levels? and does it move integrate into the A/P module to apply to the credit note?
*Community Hub is the new name for Sage City