Error Importing Inventory Balance

Hi guys, I'm experincing the below error when importing the inventory balance.

Description: System error. Write down the message, error and source codes. Exit Sage ERP Accpac and Windows. Restart and retry the operation. For more information, see Appendix A in the System Manager User Guide.

Code: 3.3841.0

Source:  09:22:28 - SvrView: IC0580