• PJC missing customer number - change from Internal to billed Job

    We are new to the PJC module and when we started to setup the jobs, we ASSUMED that we could add the customer numbers later...i ASSUMED wrong. Now, i have these jobs loaded with transactions and was wondering if there is a way of opening up the job so…
  • Why do OE invoices sometimes not update the last invoice date

    I am looking at the last invoice date and find a number of customers that have not updated their last invoice date for many years, but I see OE invoices that were created at a much later date. Some customers are fine and others are not. Some customers…
  • Credit Card Payment made with Sage Payment Solutions in Sage 300 to Wrong invoice

    A credit card payment was entered, posted to the correct customer, but to the wrong invoice. Is there a way to fix this. We attempted to reverse the entry, but since it was made with Sage Payment Solutions this was not allowed.