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KathieK

Unable to use new version of Business Intelligence Software...

Posted By

So we have upgraded to Sage 300 ERP 2014 version.

Business Intelligence works fine with old reports made in previous version but when i try to use the reports in the new version, i keep getting an error message saying that a Designer Licence is required.

Consultant tried re-installing the BI and i think system manager, but still, i am unable to use the new reports. Alchemex says its Sage issue, Sage says its Alchemex issue. Either way, i am stuck!

Can anyone help please?

FYI, i am running a separate server each for Sage 300 ERP software and SQL.

Many thanks!

Parents
  • 0

    I have similar issue. I installed multiversion Accpac on my local computer and switch versions by changing folders. I have accpac 56, 60 worked fine. After I installed accpac 61 (300 erp 2012) then the BI connector license only works on accpac 61. I installed accpac 62 (300 erp 2014). The BI connector worked but won't work a few days later do not why how long. It looks after switched to other version or restart computer. Anyway, I have accpac 55,56,60,61,62 installed on my local computer. The BI connector only works for switching to accpac 61. It looks the license managing issue. I am sure I have all the licenses and registered/activated.  Hope Sage can solve/explain this.

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  • 0

    I have similar issue. I installed multiversion Accpac on my local computer and switch versions by changing folders. I have accpac 56, 60 worked fine. After I installed accpac 61 (300 erp 2012) then the BI connector license only works on accpac 61. I installed accpac 62 (300 erp 2014). The BI connector worked but won't work a few days later do not why how long. It looks after switched to other version or restart computer. Anyway, I have accpac 55,56,60,61,62 installed on my local computer. The BI connector only works for switching to accpac 61. It looks the license managing issue. I am sure I have all the licenses and registered/activated.  Hope Sage can solve/explain this.

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