Sage 300

After User creates an invoice and posts it in the Order Entry module, the invoice should appear in the A/R -> Aged Trial Balance. but the invoice does not appear. then I checked the A/R module -> Posting Errors. And it turns out, the invoices had an error…

I try to export batch listing by choose batch date 1/1/2023 to 30/6/2023 and export to Excel 97-2003 (XLS) Suddenly, sage program has been shut it off. Why this issue happening? Kindly help me to find the solution.