Print Error - Failed to load database information

Any ideas how to fix?

Partially fixed with backing down Crystal Reports to 32-bit after an upgrade to 64-bit got through, but still having problems.

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  • 0 in reply to Ron Boyd

    No. That's not the issue. Look, this report has run fine for months on both the clients and my machine using ODBC driver 18 until today. No changes have been made to the report or to Sage. I have seen this pop up at three different clients in the last 2 weeks, all running the ODBC 18 client. All sorts of different custom reports. Looked at the reports frontwards, backward and sideways and tried multiple different things to get them working. All failed. You know what did work? Downgrading the ODBC client to anything less than 18. Because of the timing of this, I'm still leaning towards an windows update of some sort.

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