Print Error - Failed to load database information

Any ideas how to fix?

Partially fixed with backing down Crystal Reports to 32-bit after an upgrade to 64-bit got through, but still having problems.

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  • 0 in reply to Darren Williams

    Hi Darren 

    So in your system DSN there is only one entry with 17 driver which you use for DB setup and all reporting to work ?

    Or you have database setup  linked using driver 18 and for reporting to work you have driver 17 as both drivers can co exist according to Microsoft website article below.

    The Microsoft ODBC Driver 18 for SQL Server can be installed side by side with Microsoft ODBC Driver 17 for SQL Server.

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