We are facing below error that OE cannot update a record in CRM can anyone help to rectify the issue?
Error Description:
Failed to update Sage CRM Opportunity for invoice 'IN000****' 'Specific error: Opportunity (Oppo_Deleted is NULL and Oppo_OpportunityId = **** And Oppo_PrimaryCompanyId =463) doesn't exist.
Description:
1- This error happens on all invoices while hitting the post.
2-the Oppo_PrimarycompanyID is the same on all errors .
3- I have checked OppoID, CompanyID and PersonID on their related orders on table "OEORDH" and they match with Sage CRM oppo table but they differ from the error.
4-I have tried re set up workstation on Sage300 and try it again but it didn't work.
Is there anywhere that I should check to see why the compID is the same on all errors?
Software version:
Sage CRM 2022 R2
Sage300 2021 PU5
Thanks in advance