Hi all,

My customer is having error while installing the Workstation setup on Sage 300.

Checking the log file, a lot of things cannot be found. how do I fix this?

The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [InstallMode] = HomeSite {string}
Property: [NTProductType] = 3 {int}
Property: [ProcessorArchitecture] = AMD64 {string}
Property: [VersionNT] = 10.0.0 {version}
Running checks for package 'Microsoft .NET Framework 4.8 (x86 and x64)', phase BuildList
Reading value 'Release' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Full'
Read integer value 528449
Setting value '528449 {int}' for property 'DotNetFull_Release'
Reading value 'v4' of registry key 'HKLM\SOFTWARE\Microsoft\NET Framework Setup\OS Integration'
Read integer value 1
Setting value '1 {int}' for property 'DotNetFull_OSIntegrated'
Reading value 'ThisVersionInstalled' of registry key 'HKLM\SOFTWARE\Microsoft\Updates\Microsoft .NET Framework 4.8\KB4503575'
Unable to read registry value
Not setting value for property 'DotNetFull_MSPDetection'
Reading value 'CurrentState' of registry key 'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB4486081~31bf3856ad364e35~amd64~~6.2.1.2989'
Unable to read registry value
Not setting value for property 'DotNetFull_Win8X86Identity'
Reading value 'CurrentState' of registry key 'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB4486081~31bf3856ad364e35~x86~~6.2.1.2989'
Unable to read registry value
Not setting value for property 'DotNetFull_Win8X64Identity'
Reading value 'CurrentState' of registry key 'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB4486105~31bf3856ad364e35~amd64~~6.3.1.2992'
Unable to read registry value
Not setting value for property 'DotNetFull_Win81X86Identity'
Reading value 'CurrentState' of registry key 'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB4486105~31bf3856ad364e35~x86~~6.3.1.2992'
Unable to read registry value
Not setting value for property 'DotNetFull_Win81X64Identity'
Reading value 'CurrentState' of registry key 'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB4486129~31bf3856ad364e35~amd64~~10.0.1.2919'
Unable to read registry value
Not setting value for property 'DotNetFull_Win10AX86Identity'
Reading value 'CurrentState' of registry key 'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB4486129~31bf3856ad364e35~x86~~10.0.1.2919'
Unable to read registry value
Not setting value for property 'DotNetFull_Win10AX64Identity'
Reading value 'CurrentState' of registry key 'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB4486153~31bf3856ad364e35~amd64~~10.0.1.2919'
Unable to read registry value
Not setting value for property 'DotNetFull_Win10BX86Identity'
Reading value 'CurrentState' of registry key 'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB4486153~31bf3856ad364e35~x86~~10.0.1.2919'
Unable to read registry value
Not setting value for property 'DotNetFull_Win10BX64Identity'
The following properties have been set for package 'Microsoft .NET Framework 4.8 (x86 and x64)':
Property: [DotNetFull_OSIntegrated] = 1 {int}
Property: [DotNetFull_Release] = 528449 {int}
Running checks for command 'DotNetFX48\NDP48-x86-x64-AllOS-ENU.exe'
Result of running operator 'ValueEqualTo' on property 'InstallMode' and value 'HomeSite': true
Result of checks for command 'DotNetFX48\NDP48-x86-x64-AllOS-ENU.exe' is 'Bypass'
Running checks for command 'DotNetFX48\NDP48-Web.exe'
Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': false
Skipping ByPassIf because Property 'DotNetFull_MSPDetection' was not defined
Skipping ByPassIf because Property 'DotNetFull_Win8X86Identity' was not defined
Skipping ByPassIf because Property 'DotNetFull_Win8X64Identity' was not defined
Skipping ByPassIf because Property 'DotNetFull_Win81X86Identity' was not defined
Skipping ByPassIf because Property 'DotNetFull_Win81X64Identity' was not defined
Skipping ByPassIf because Property 'DotNetFull_Win10AX86Identity' was not defined
Skipping ByPassIf because Property 'DotNetFull_Win10AX64Identity' was not defined
Skipping ByPassIf because Property 'DotNetFull_Win10BX86Identity' was not defined
Skipping ByPassIf because Property 'DotNetFull_Win10BX64Identity' was not defined
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of running operator 'VersionLessThan' on property 'VersionNT' and value '6.1.0': false
Result of running operator 'ValueEqualTo' on property 'ProcessorArchitecture' and value 'IA64': false
Result of checks for command 'DotNetFX48\NDP48-Web.exe' is 'Install'
'Microsoft .NET Framework 4.8 (x86 and x64)' RunCheck result: Install Needed
EULA for components 'Microsoft .NET Framework 4.8 (x86 and x64)' was accepted.
Copying files to temporary directory "C:\Users\ADMINI~1\AppData\Local\Temp\2\VSD7BE3.tmp\"
Downloading files to "C:\Users\ADMINI~1\AppData\Local\Temp\2\VSD7BE3.tmp\"
(22/01/2024 11:05:56 PM) Downloading 'DotNetFX48\NDP48-Web.exe' from 'http://go.microsoft.com/fwlink/?LinkId=2053982&clcid=0x409' to 'C:\Users\ADMINI~1\AppData\Local\Temp\2\VSD7BE3.tmp\'
Download completed at 22/01/2024 11:05:56 PM
Downloading failed with HRESULT=-2146697202

A bit of background, the server have Sage 300 2022.2.0 and Sage CRM 2021 R2.2 1220 installed long ago. And now we wanted to do Sage 300 - Sage CRM integration. The server already have Microsoft .NET Framework 4.8 installed.