User unable to promote company to Sage 300 Customer/Vendor

Hi all,

I am able to promote company as admin. However, my user unable to promote company to Sage 300 Customer/Vendor, stating that the Customer code already exists in Sage 300 Company, but the customer code does not exist yet.

My user setting: 

the Sage 300 password for the integration is correct because this user able to create quotations & orders.

So I am not sure what is is the problem. 

Parents
  • 0

    Please mention the version of Sage 300 and update installed, as well what version of integration is installed. Some issues have been resolved with product updates.

    Also, as this is a particular user, the security group may not have the required selection to use Sage 300 Web API, or Customer Maintenance.

     

Reply
  • 0

    Please mention the version of Sage 300 and update installed, as well what version of integration is installed. Some issues have been resolved with product updates.

    Also, as this is a particular user, the security group may not have the required selection to use Sage 300 Web API, or Customer Maintenance.

     

Children