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Sage 500 ERP: New legislation regarding sales to Canadian customers

Canada has recently implemented new sales tax legislation that may impact certain Sage Customers. Effective July 1, 2021, any non-Canadian company that sells $30,000 CAD, or more in products or services within a 12-month period to Canadian customers (B2C), must collect, file, and remit Canadian sales tax (HST/GST). Sage customers should consult with their tax accountant to determine if this applies to their company and to ensure compliance with this new regulation. Additional details on the requirement can be found at the Government of Canada website. It is worth noting that some provinces (BC, SK, QC) had already implemented similar rules.

Sage products sold in North America, such as Sage 50, Sage 100, Sage 300, Sage 500, Sage Intacct, Sage X3, Sage 100 Contractor, Sage 300 CRE and others can support the creation, application, and reporting of Canadian taxes within the product. The means through which these changes are supported vary by product, so customers should contact their partners or Sage if they need assistance in setting up the rates in these or any other Sage solutions.

Customers with more complex compliance needs, or who choose to simplify the calculation and reporting of multi-jurisdictional taxes, can subscribe to Sage Sales Tax, our integrated tax calculation engine powered by Avalara, available with most of our products.

For more information, customers should contact their channel partner, visit, or call us at 1 (866) 996-7243.

Questions? To start (or join) a discussion about this topic, please visit the Sage 500 General Discussion Topics forum.