Bill to one customer, and ship to another?

We've looked and can't figure out if there is any way to do this in MAS.  We want to charge one customer for goods, but ship them to a different customer.  Adding the second company as an additional address and contact is an option, but when done multiple times it becomes a cumbersome data entry scenario.

Specifically, we have a promo for which we're sending free items to individuals. Hundreds of them.  We need to bill one of our sister companies for our cost of the free items that we're sending out.    So we'd like to bill Company X, but then have several hundred other customers as the recipients of the shipments.  

Is there such a function in MAS500?   Bill customer 1234 and ship to customer 9999?   There are other scenarios in our business in which this would be helpful, as our industry does a lot of drop shipping and our old mail order software made it a breeze.   But we've never found a solution other than manual data entry to add the recipient of the goods as yet another multiple address and contact of the billing customer.

**This is drop shipping as it relates to sales orders, not purchase orders. 

 Any help is GREATLY appreciated.      

  • 0

    That would definitely need to be custom.  You might talk to your reseller about getting something done.  There are some very good master developers out there who could do something.  In SO Entry though you can just overwrite the address field.  Do you need to do tracking by this ship to customer?  You might be able to just write a report to get the info you need.  Do you often ship multiple times to the same "Free" customer?

  • 0

    Have you looked at our National Account functionlity?   The Parent account in this case would be the default Bill To - a Parent Customer can have many Ship To customer's assigned to it.  I suspect I'm missing something here, but thought I'd throw it out there.  Check out the Maintain National Accounts task in the AR module - the setup is here, but can be used in AR and SO

  • 0 in reply to JohnHanrahan

    Thanks John.

    We would need tracking, and we probably won't be doing much or any repeats to these same free customers.  In other scenarios, we do often bill one customer and ship to a different customer.  I'll explore your suggestions.  Many thanks!

  • 0 in reply to JennyWilson

    Thanks to you too Jenny.  We're not using National Accounts but maybe we should.  That gives us two different avenues to explore for a solution.   This forum is fantastic. Thanks again for the help!