The install guide mentions you can upgrade directly from 2013, 2014, 2016, 2017, 2018 or 2019 directly to 2023. on Page 29.
Has anyone had success with the upgrade path?
It looks like there is an error in the document.
Upgrade from Prior Versions
Consider the following when upgrading to the current version.
• If you are upgrading from version 7.4 through 7.8, you must first…
I will work on getting the customer portal updated. Until then, you can try:
Sage 500 ERP 2016 Client
Sage500ERP2016Client.exe
https://dlm.esd.sage.com/d.aspx?_C=4f1a514f-3e3b-4050-8ac1-60d453dc26ea
…*Community Hub is the new name for Sage City