Process Invoice for Payment

Question

The Treeview has changed and it is now unusable. 
 Tree view use to contain yellow/ black circles 
 
 to this 
 
 you can no longer select individual invoices for payment

Contefication · Answer

There's not much to work on like your version, if you recently upgraded, made any changes, or whether this works correctly on other machines/other logins, but to me it looks like your localized data store could be corrupted. You might try the following: 
 
 Log out of Sage 500 and verify the Business Desktop is no longer running. 
 Navigate to \Users\PCook\AppData\Roaming\Sage Software\Sage MAS 500 folder using Windows Explorer. 
 Delete the .ctr and .idx files in the folder. 
 Login to Sage 500 and test behavior. 
 
 What you should see is new ctr and idx files written to that folder. Certain data is stored in this folder to represent your logon settings, Sage 500 logs and static data from the data dictionary in the database. This last one is localized so the client application can access them more expediently. The data is reloaded during logon when you see the "Updating Sage 500 ERP Client" progress bar.

Sage 500

Process Invoice for Payment

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