We’re in a CITRIX environment and I’m finding that when users log into SI they get a license in license manager but if security is turned on I can’t figure out how to add them to a group in Security Manger as their ID is not listed.
We determined that this happens when we are in different companies.
Now we need information as to how security manager works in general and is it different in CITRIX then a standalone environment.
*Community Hub is the new name for Sage City