hello there, in order for us to troubleshoot this issue.  Please create a case for Sage 500 Support in order for us to see what is going on with your SI Template.

Do you know if there is a change in your template design?

Thank you,

TD

Are you actually responding to my message from 3 years ago about getting #VALUE! or Object reference not set to an instance of an object errors?

I was able to figure out that that issue was that we had a natural account that didn't have an account code related to it.

Are you actually responding to my message from 3 years ago about getting #VALUE! or Object reference not set to an instance of an object errors?

I was able to figure out that that issue was that we had a natural account that didn't have an account code related to it.

sorry about that, we got an email message that it seems that this issue is still not resolved.  Anyway, our apologies for the misunderstanding.  Thank you.

It's all good.