We're seeing odd behavior for Timesheet Entry (Lines) when the form is resized. This is the form normally:
But when resized, the Earn Code and Multiplier fields jump to random spots on the form, like this:
There are no customizations on this form (even though I categorize this as a customization issue, only because Sage City forces me to pick something and they're all N/A).
Anybody seen this before? Suggestions?
Just for my clarification ... is the menu path for this like the following?
I'll preface this with while I have worked on the product for years, I never really do timesheet stuff unless I am testing stuff that needs it as part of it's testing.
When I look at the current form (including back to Sage 500 ERP 2016, I see a form that looks like:
Notice the captions are different, control placement is different, and that those three controls are not there. Resizing the current form really only supports a horizontal widening and merely shows more of the grid. Looking at the source code, I see no obvious controls with the names you highlight (sometimes controls can be conditionally shown so I looked for controls that would indicate the names shown on the screen).
I can't help but wonder if your form has been customized at the source code level by a partner or other type of developer, which is often different that using the Sage 500 ERP customizer function. I could be wrong here, but that is what my quick look would seem to indicate. Perhaps a power user who deals with timesheets on a real everyday basis could confirm or reject this initial thought.
Another possible test would be to right click in the controls. Sage 500 ERP programmed controls usually offer a "What's this?" help options, while third party supplied controls sometimes do not.
If you are using a third party (partner or otherwise) modified form, you should contact them for possible resolution.
I'll preface this with while I have worked on the product for years, I never really do timesheet stuff unless I am testing stuff that needs it as part of it's testing.
When I look at the current form (including back to Sage 500 ERP 2016, I see a form that looks like:
Notice the captions are different, control placement is different, and that those three controls are not there. Resizing the current form really only supports a horizontal widening and merely shows more of the grid. Looking at the source code, I see no obvious controls with the names you highlight (sometimes controls can be conditionally shown so I looked for controls that would indicate the names shown on the screen).
I can't help but wonder if your form has been customized at the source code level by a partner or other type of developer, which is often different that using the Sage 500 ERP customizer function. I could be wrong here, but that is what my quick look would seem to indicate. Perhaps a power user who deals with timesheets on a real everyday basis could confirm or reject this initial thought.
Another possible test would be to right click in the controls. Sage 500 ERP programmed controls usually offer a "What's this?" help options, while third party supplied controls sometimes do not.
If you are using a third party (partner or otherwise) modified form, you should contact them for possible resolution.
