We frequently gather and post articles to this forum addressing your most common questions.
Check out this month’s trending topics to see if there is an article(s) that assists you:
Download and install topics:
- Where to find the download for Sage 50—U.S. Edition 2023 Full Product
- Installation Instructions for Sage 50—U.S. Edition
- Where to find the download for April 2023 Tax Update Release 2023
- How to install Sage 50 on a new computer
- How to install updates
- How to install payroll updates
- How to find your serial number
General topics:
- How to add, edit or remove an authorized contact on your Sage account
- How to add or update your credit card in the Customer Portal
- What are Sage Expert Data Services?
- How to restore a backup if you have missing, damaged, or irrecoverable data or transactions in your company
- Error: “Sage 50 could not be started” and “Sage 50 cannot be started”
- How to resolve error messages when opening payroll tax forms
- Error: “I/O Error in the file [directly][dat file]”
- Lists refresh indefinitely or take a long time to load
- What to do when a General Ledger Balance or Consolidated company is out of balance or assets do not equal liabilities
- When clicking the icon, the program does not open and nothing happens
- Error: “Sage 50 cannot open this company. The most common cause for this error is that an old version of Btrieve is running.”
- The program is slow, locks up, hangs, or freezes
- How to resolve password and/or user name issues
- Error: “The following error occurred during backup: DynaZIP error #18”
Remote Data Access (formerly Sage Drive):
- How to resolve error 43 message when opening a Remote Data Access company
- How to successfully use Remote Data Access
- How to download a company shared with Remote Data Access
- How to resolve processing collaboration gets stuck in a loop when sharing a company on Remote Data Access
We’re here to help! For a full list of support options available to you, please visit www.Sage.com/Resources.